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Privacy & Cookie Policy

This privacy policy sets out how RK Sound Engineering Ltd uses and protects any information that you give us when you use this website.

RK Sound Engineering Ltd is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

RK Sound Engineering Ltd may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from February 2009.

What we collect

We may collect the following information:

  • name
  • contact information including email address

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.
  • We may use the information to improve our products and services.
  • We may periodically send promotional email about new products, special offers or other information which we think you may find of interest using the email address which you have provided.
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail.
  • We may use the information to customise the website according to your interests.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Cookies and how we use them

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Analytical Cookies

Our site uses 4 analytical cookies (used by Google Analytics) these are: __utma __utmb __utmc __utmz

Information about these cookies can be found at: https://developers.google.com/analytics/resources/concepts/gaConceptsCookies#cookiesSet

If you do not wish Google Analytics to store cookies on your computer you can download and install the add-on for your current web browser at http://tools.google.com/dlpage/gaoptout The add on is available for the following browsers: Microsoft Internet Explorer; Google Chrome; Mozilla Firefox; Apple Safari; Opera.

Session Cookies

2 'first party' session cookies are used: 'eZSESSID' when the website is accessed by a visitor and

'is-logged-in' when the visitor logs in.

Our web shop relies on cookies for proper operation so turning cookies off may affect your use of the shop.

None of the cookies above link to personal information (for instance username).

Session cookies are erased from your system when you close your browser.

Although your browser may be set up to allow the creation of cookies, you can specify that you are prompted before a site puts a cookie on your hard disk. This enables you to decide whether to allow or disallow the cookie. You can find out how to do this here: http://www.aboutcookies.org/Default.aspx?page=1

Alternatively, you can set your computer not to accept any cookies.

More information about cookies

There are a number of sites that explain more about cookies, here are two useful ones

http://www.aboutcookies.org

http://www.allaboutcookies.org

Links to other websites

Our website may contain links to enable you to visit other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

  • if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us.

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

  • You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please contact us.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.